Epic RTE certification and eMPA experience is required
Lead build, testing (unit, integrated, UAT), documentation, and go-live support while ensuring alignment with Epic standards and organizational policies
Serve as the primary analyst supporting Epic Patient Access workflows, build, optimization, and operational support
Epic Patient Access and Revenue Cycle Applications Supervisor
Epic
Manager
Location: United States
Duration: Permanent
Responsibilities:
5+ years supporting enterprise Revenue Cycle applications, with 2+ years in a supervisory or team leadership role
Strong hands-on experience with Epic Revenue Cycle modules (e.g., Resolute Professional Billing, Hospital Billing, Claims, Charge Capture, Prelude)
Proven success leading revenue cycle system upgrades, integrated testing cycles, and large-scale optimization initiatives
Experience implementing Agile or hybrid delivery models, including backlog management using Azure DevOps or similar tools
Deep understanding of revenue cycle workflows including registration, charge capture, coding, billing, claims management, reimbursement, and denial management
Epic Certified Security Analyst responsible for building, maintaining, and auditing user security, roles, templates, and access controls across Epic applications
Manage user provisioning, role-based access, and security class assignments in compliance with organizational policies and regulatory requirements
Partner with clinical, operational, and IT stakeholders to troubleshoot access issues and ensure appropriate least-privilege access
Perform ongoing security audits, risk assessments, and remediation of access issues, including support for go-lives and system upgrades
Develop and maintain security documentation, workflows, and standard operating procedures while supporting change management initiative
Serve as an Epic Cadence certified analyst (Epic Referrals a plus) to assess and optimize health services scheduling workflows and system performance.
Conduct full-scale discovery and analysis, including workflow reviews, stakeholder interviews, system configuration assessment, and gap analysis to identify pain points and improvement opportunities
Lead requirements gathering and solution design, facilitating workshops, defining success criteria, and delivering recommended solution options with implementation timelines and project plans
Redesign and configure Epic Cadence workflows, including “to-be” process design, system configuration, testing, UAT coordination, and incorporation of stakeholder feedback
Support training, go-live, and stabilization, assisting with role-based training materials, instructor-led sessions, cutover planning, go-live support, and post-implementation monitoring
