Support the build, configuration, testing, implementation, and ongoing optimization of Epic MyChart functionality
Work with clinical, operational, and IT teams to gather requirements, troubleshoot issues, and improve patient portal workflows
Manage MyChart features such as patient messaging, proxy access, scheduling, test results, questionnaires, notifications, and patient self-service tools
Participate in upgrades, enhancement requests, issue resolution, testing, documentation, and end-user support
Epic MyChart certificationrequired, with hands-on experience supporting or implementing Epic MyChart in a healthcare environment
