Lead the creation of an Epic Playbook and standardized design/build documentation for custom build sheets across partner Epic instances (Ambulatory, Rehab, Referrals, MyChart, Care Everywhere)
Capture business and technical requirements and translate them into implementable Epic build specifications
Perform build and QA activities in multiple Epic environments, piloting the playbook with at least two partner organizations
Develop a scalable, repeatable deployment model based on lessons learned from initial pilots
Navigate variability across Epic instances and differing partner ownership models while ensuring consistent build standards
Serve as an Epic Builder/Architect (or technically strong program manager) with hands-on implementation experience, especially in ambulatory/rehab workflows; integration and data awareness required
Serve as the lead Beacon consultant for CAR-T carepath and workflow build, leveraging strong oncology and clinical background (must be a nurse or similar clinical role)
Design, build, and optimize IEC components including Carepaths, SmartForms, referrals, admission order sets, flowsheets, synopsis, notes, and supporting smart tools
Support research-related build initiatives and translate clinical requirements into scalable, compliant Epic configurations
Collaborate with clinical and IT stakeholders to validate workflows, troubleshoot issues, ensure alignment with protocols, and provide documentation and knowledge transfer
Work independently with minimal oversight, proactively driving tasks to completion and managing multiple priorities across CAR-T and research build needs; Beacon certification and CAR-T experience required
Support day-to-day inpatient tickets and manage requests for inpatient materials data while working independently with strong inpatient workflow knowledge
Build dashboards and components for the inpatient project using advanced SQL/Transact-SQL skills, with the ability to start immediately as build work is imminent
Epic inpatient (Cogito) and clinical data model certifications strongly preferred
Collaborate in meetings on behalf of the employee, driving build activities with minimal oversight and no steep learning curve
Utilize ServiceNow (preferred) and other tools to document work, troubleshoot issues, and support ongoing inpatient reporting and analytics needs
Oversees the daily management, optimization, and support of Epic Revenue Cycle modules, ensuring systems effectively enable clinical, financial, and operational workflows
Leads a team of Epic analysts, providing strategic guidance on enhancements, issue resolution, upgrades, testing, and user support while fostering a culture of continuous improvement
Partners with cross-functional stakeholders to align system configuration with business needs, drive workflow optimization, and support organizational initiatives through effective change management
Manages application roadmaps, SDLC activities, governance participation, and data-driven decision-making to ensure stable, scalable, and high-performing Epic environments
Ensures compliance with required Epic certifications and leverages best practices such as Lean, Six Sigma, ITIL, and project governance to enhance processes and system performance
Epic Bridges certification, bachelor’s degree, and 5+ years of integration experience required; prior experience with Diplomat, Microsoft SSIS, Informatica PowerCenter, or IBM Integration Bus preferred
Collaborate with project teams to design, develop, and deliver healthcare interface and integration solutions that ensure reliable message movement, translation, and data exchange
Analyze business and technical requirements to create detailed messaging specifications, perform gap analyses, and recommend solutions aligned with organizational standards
Build and support HL7, EDI, CSV, and XML interfaces; troubleshoot and resolve message transformation, communication, and flow issues across systems
Create and maintain technical documentation, translation plans, and testing protocols to ensure quality and repeatability of integration processes
Partner with customers and vendors to clarify interface requirements, support integration testing, and deliver production-ready solutions within defined timelines