Oversees the daily management, optimization, and support of Epic Revenue Cycle modules, ensuring systems effectively enable clinical, financial, and operational workflows
Leads a team of Epic analysts, providing strategic guidance on enhancements, issue resolution, upgrades, testing, and user support while fostering a culture of continuous improvement
Partners with cross-functional stakeholders to align system configuration with business needs, drive workflow optimization, and support organizational initiatives through effective change management
Manages application roadmaps, SDLC activities, governance participation, and data-driven decision-making to ensure stable, scalable, and high-performing Epic environments
Ensures compliance with required Epic certifications and leverages best practices such as Lean, Six Sigma, ITIL, and project governance to enhance processes and system performance
Epic Bridges certification, bachelor’s degree, and 5+ years of integration experience required; prior experience with Diplomat, Microsoft SSIS, Informatica PowerCenter, or IBM Integration Bus preferred
Collaborate with project teams to design, develop, and deliver healthcare interface and integration solutions that ensure reliable message movement, translation, and data exchange
Analyze business and technical requirements to create detailed messaging specifications, perform gap analyses, and recommend solutions aligned with organizational standards
Build and support HL7, EDI, CSV, and XML interfaces; troubleshoot and resolve message transformation, communication, and flow issues across systems
Create and maintain technical documentation, translation plans, and testing protocols to ensure quality and repeatability of integration processes
Partner with customers and vendors to clarify interface requirements, support integration testing, and deliver production-ready solutions within defined timelines
