Configure, build, test, and maintain Epic Hospital Billing (HB) functionality to support revenue cycle operations and ensure accurate billing workflows.
Collaborate with revenue cycle, finance, and operational stakeholders to analyze requirements and translate them into Epic HB system build and enhancements.
Troubleshoot and resolve production issues, manage service tickets, and support end users to ensure system stability and efficient billing operations.
Participate in Epic upgrades, quarterly releases, and system optimization efforts, including testing, validation, and documentation of changes.
Develop and maintain system documentation, workflows, and training materials while supporting cross-team initiatives with PB, revenue integrity, and reporting teams
