Epic PB Admin and PB Claims Certification required
Serve as the liaison between end users, operational leaders, IT teams, and vendors to design, build, optimize, and support assigned Epic applications
Analyze business requirements, workflows, and operational needs to develop and implement medium to high-complexity application solutions with minimal supervision
Lead and support project activities including system analysis, build, testing, documentation, end-user education, and go-live support
Partner with the Service Desk to troubleshoot issues, resolve service requests, and provide ongoing application optimization and maintenance
Provide high-quality application support while leveraging healthcare systems expertise, strong communication skills, and collaborative teamwork
Epic RTE certification and eMPA experience is required
Lead build, testing (unit, integrated, UAT), documentation, and go-live support while ensuring alignment with Epic standards and organizational policies
Serve as the primary analyst supporting Epic Patient Access workflows, build, optimization, and operational support
Epic Patient Access and Revenue Cycle Applications Supervisor
Epic
Manager
Location: United States
Duration: Permanent
Responsibilities:
5+ years supporting enterprise Revenue Cycle applications, with 2+ years in a supervisory or team leadership role
Strong hands-on experience with Epic Revenue Cycle modules (e.g., Resolute Professional Billing, Hospital Billing, Claims, Charge Capture, Prelude)
Proven success leading revenue cycle system upgrades, integrated testing cycles, and large-scale optimization initiatives
Experience implementing Agile or hybrid delivery models, including backlog management using Azure DevOps or similar tools
Deep understanding of revenue cycle workflows including registration, charge capture, coding, billing, claims management, reimbursement, and denial management
Manage a portfolio of complex, cross-functional projects aligned to departmental and organizational strategic goals, with emphasis on process improvement and change management
Lead full project lifecycle activities including scope definition, stakeholder identification, resource planning, budgeting, risk mitigation, execution, and post-project evaluation
Develop detailed project documentation (charters, work plans, schedules, WBS, roles/responsibilities) and present updates to sponsors and key stakeholders
Serve as a consultant on cross-disciplinary initiatives, leveraging expertise in PMBOK, BABOK, Lean, Six Sigma, and change management methodologies
Monitor project health, proactively escalate risks, facilitate stakeholder collaboration, and provide data-driven recommendations to ensure desired outcomes
Utilize advanced analytical, organizational, and communication skills to influence cross-functional teams and drive successful delivery in healthcare or research environments
Must reside in the Mid-Atlantic Region
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