Epic Ambulatory Community Connect Clinical Informatics Analyst
Analyst
Epic
Location: Chula Vista, CA
Duration: 3 Month Contract to Hire
Responsibilities:
Requires Epic Ambulatory certification with broad clinical application knowledge (MyChart, Security, HIM) and strong hands-on build/configuration skills
Handle ticket review/analysis, medication and workflow requests, and support Community Connect practices through ongoing enhancement work
Collaborate with providers and clinics to assess workflows, determine needed configuration, and convert clinical requests into Epic build tasks
Act as liaison with clinics/providers and build teams; deliver onsite elbow support, gather requirements, and convert clinician requests into technical build items
Client-facing self-starter with strong relationship-building; comfortable doing regular onsite visits
Serve as the lead Beacon consultant for CAR-T carepath and workflow build, leveraging strong oncology and clinical background (must be a nurse or similar clinical role)
Design, build, and optimize IEC components including Carepaths, SmartForms, referrals, admission order sets, flowsheets, synopsis, notes, and supporting smart tools
Support research-related build initiatives and translate clinical requirements into scalable, compliant Epic configurations
Collaborate with clinical and IT stakeholders to validate workflows, troubleshoot issues, ensure alignment with protocols, and provide documentation and knowledge transfer
Work independently with minimal oversight, proactively driving tasks to completion and managing multiple priorities across CAR-T and research build needs; Beacon certification and CAR-T experience required
Support day-to-day inpatient tickets and manage requests for inpatient materials data while working independently with strong inpatient workflow knowledge
Build dashboards and components for the inpatient project using advanced SQL/Transact-SQL skills, with the ability to start immediately as build work is imminent
Epic inpatient (Cogito) and clinical data model certifications strongly preferred
Collaborate in meetings on behalf of the employee, driving build activities with minimal oversight and no steep learning curve
Utilize ServiceNow (preferred) and other tools to document work, troubleshoot issues, and support ongoing inpatient reporting and analytics needs
Lead the Phase 2 rollout of the Icertis CLM platform, configuring key modules (Obligations, Intent/metadata, workflows, templates) and ensuring they align with business and regulatory needs
Oversee end-to-end integration of Icertis with enterprise systems—including Workday Procurement, Finance, and HR—supporting seamless contract data exchange, compliance tracking, and lifecycle automation
Collaborate with legal, procurement, finance, HR, IT, and healthcare operational stakeholders to translate requirements into technical designs, data mappings, and workflow configurations
Drive implementation activities such as integration design, data migration, UAT, QA, go-live coordination, and post-deployment stabilization, ensuring performance and data integrity
Provide ongoing platform support, documentation, and user training while ensuring solutions meet healthcare-specific operational, compliance, and audit requirements
Experience supporting clinical third-party applications including Cardiology, Radiology, Lab systems, PACS, Sleep Lab (Cadwell), and PFT (Breeze Suite)
Provides Tier 2/Tier 3 application support for back-office systems, following ITIL processes, SLAs, and escalation procedures for SEV1/SEV2 incidents
Skilled in advanced troubleshooting of Microsoft Office, collaboration tools, and desktop/back-office applications, including technical architecture understanding
Documents resolutions and workarounds, recommends preventative controls, and participates in a 24/7 on-call rotation while delivering strong customer service
Epic Bridges certification, bachelor’s degree, and 5+ years of integration experience required; prior experience with Diplomat, Microsoft SSIS, Informatica PowerCenter, or IBM Integration Bus preferred
Collaborate with project teams to design, develop, and deliver healthcare interface and integration solutions that ensure reliable message movement, translation, and data exchange
Analyze business and technical requirements to create detailed messaging specifications, perform gap analyses, and recommend solutions aligned with organizational standards
Build and support HL7, EDI, CSV, and XML interfaces; troubleshoot and resolve message transformation, communication, and flow issues across systems
Create and maintain technical documentation, translation plans, and testing protocols to ensure quality and repeatability of integration processes
Partner with customers and vendors to clarify interface requirements, support integration testing, and deliver production-ready solutions within defined timelines