Perform Technical Dress Rehearsal activities ahead of Epic go-lives, including hands-on testing of workstations, peripherals, printers, badge readers, and device connectivity at clinical locations
Validate Epic workstation readiness by confirming hardware builds, device mappings, network connectivity, user logins, and print routing function as expected
Partner with Epic application analysts, field services, and local site leadership to identify and resolve hardware or technical issues prior to go-live
Document testing results, issues, and resolutions, escalating defects as needed and tracking progress through completion
Support on-site and remote readiness efforts, including travel to clinical sites, overnight stays as required, and assisting with additional testing or go-live preparation activities when not in the field
