Epic Security Certified and Provider Administrator Badge required
Serve as a liaison between end users, operational leaders, support teams, and vendors to design, build, and optimize assigned applications
Provide ongoing application support and optimization, working closely with the Service Desk to resolve incidents and service requests
Analyze business requirements, operational issues, and workflows to configure and improve system functionality
Participate in project implementations, including requirements analysis, testing, documentation, and deployment of medium- to high-complexity solutions
Apply healthcare operations knowledge and system expertise to support organizational and clinical business needs
