Minimum 5+ years of Epic Cupid build experience required
Serve as senior-level analyst providing expert support for Epic Cupid and related clinical information systems, ensuring reliability, optimization, and compliance across acute and non-acute environments
Collaborate with clinicians and technical teams to analyze workflows, enhance operational processes, and implement innovative system solutions that improve patient safety and efficiency
Lead incident, change, and problem management activities in accordance with ITIL best practices, ensuring timely resolution and minimal disruption to clinical operations
Mentor junior analysts, document system configurations, and maintain alignment with organizational IT standards and governance protocols
