Location: Dallas, TX

Duration: 3 months

Responsibilities:

• The Manager Information Services – Integration Support will manage the implementation, support, lifecycle management and strategy for content within the designated programs
• Train, mentor, and coach IS associates, as well as lead projects and initiatives as assigned
• Apply strong knowledge of healthcare operations, proven communication, problem-solving, critical thinking, and management skills to guide design, development, and deployment of critical systems
• Drive continual process improvement in the delivery of application services throughout
• Maintain knowledge of current and emerging trends in healthcare technology, actively seeking information to stay abreast of best practices, application solutions and services, striving to incorporate innovation in a practical, cost-effective manner
• Ensure that areas of responsibility and projects are within scope and where applicable
• Monitors, manages, and reports day-to-day operations to the Director to support efficient and effective operations of exiting integration services and platforms
• Responsible for Incident Management, Request Management, Problem Management, Deployment Management, Integration systems upgrades and platform management
• Manages implementation of new platforms/products for Integration teams including migrating to newer systems as required
• Ensures Integration policies and established procedures are followed, including Change Management
• Plans for resource utilization and prioritization of the body of work for which Integration Support is accountable and responsible
• Successfully manages a full workload across multiple functions
• #LI-JK1