Lead and coordinate Epic technical cutover activities including infrastructure readiness, data migration, user access, and system validation
Oversee infrastructure build and validation of production servers, databases, networks, Citrix, and VPN access to ensure environment readiness
Manage final data migration processes, including patient records, schedules, and user accounts; validate data integrity and establish contingency plans
Ensure successful validation of all HL7 interfaces and external system integrations (labs, radiology, pharmacy, billing, etc.), with monitoring dashboards in place
Direct user access setup including role-based security templates, provisioning, and testing of key clinical and operational roles
Execute cutover weekend activities: system lockdown, final data load, interface activation, smoke testing of core Epic modules, and validation of user logins
Establish and manage Command Center operations with Epic, IT, and operational leaders; define escalation paths and oversee real-time issue tracking
Coordinate communication plans including go-live announcements, downtime procedures, and backout/rollback strategies
