Epic Expertise: Proficiency in supporting the Epic Radiant, Cadence, Order with a focus on Radiology, Cardiology, Vascular, IR, etc. workflows. Familiar with Epic Orion workflows ideal.
Experience: Five (5) or more years of experience relevant to assigned portfolio in a healthcare setting or related industries.
Able to communicate and translate complex technical terms into understandable simple terms for all customer groups.
Must be able to work independently and in a team setting, possess excellent verbal, written, customer service and project management skills.
Serves as key point person for technical and operation leadership for problem resolution and project management.
Able to mentor and educate junior team members.
Utilizes effective analytical and troubleshooting skills with minimum assistance.
Continually seeks to utilized technology to improve workflows/systems and procedures/procedures.
Ability to resolve complex problems where precedent may not exist.
