Experience with UKG Dimensions or Oracle is a plus
Supporting additional apps outside of Cornerstone and expected to support ERP implementation
Responsible for maintaining an in-depth technical understanding of the vendor applications supported, including requirements for upgrades, patching and interfaced integration with other systems
Working closely with functional and technical team members and vendors to support the day to day operation of these applications
Participating with functional areas on the analysis and requirements, design and testing of enhancements and customizations
Evaluating upgrades and releasing notes for assigned applications and working with functional areas to insure that changes are fully tested before implementation into production
Troubleshooting and resolving reported system and application problems in the test and production environments
Resolution may require coordinating functional and technical resources Technical Administrator, Interfaces, Operations, and System Managers, Networking etc. in the investigation, analysis and solution
