Bachelor’s degree and EPIC online certification verification
5+ years of Cupid Build experience
Responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools
Support responsibilities include application support of medium to high complexity for acute and non-acute care clinical applications for a large, multi-regional healthcare system; provides incident, change and problem management support following the outlined ITIL processes
This position must possess sufficient detailed healthcare knowledge and systems expertise to support assigned clinical application(s)
Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries in order to create efficiencies that improve patient safety
Collaborate with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues
