Bachelor’s degree in healthcare, business, or related industry
Demonstrated track record of at least 3 years of successful account management or customer service experience, preferably in the healthcare sector, with a demonstrated ability to collaborate effectively with customers
Proven experience with Epic, including a knowledge of clinical workflows in both ambulatory and inpatient settings as well as Revenue Cycle knowledge
Epic CSM credential required
ServiceNow experience preferred
some on-site needed to East Coast
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Manager of Laboratory Information System Applications
