Open Positions

Voice Architect

September 13, 2024

Architect
Other (Provider/Clinic)

Location: United States

Duration: 6 months

Responsibilities:

  • Minimum five (5) years of experience with voice teams and solutions
  • Minimum five (5) years of experience with complex multi-site VoIP networks
  • Five (5) years of experience in an multi-vendor voice and data environment consisting of hardware and software from Siemens/Unify, Cisco, and Avaya
  • Five (5) years of experience supporting complex environments, using tools such as, Orion Solar Winds, Oasis, Comview and Impact Technologies for performance optimization and capacity planning
  • Five (5) years of experience working with Spectralink, ASCOM or similar technologies for wireless communications, preferably in a healthcare environment
  • Ten (10) years of experience Voice Mail and Unified Messaging systems, preferably the Unify Xpressions software
  • The individual must have experience managing the design, implementation and support of advanced voice related systems
  • The individual must demonstrate mature and effective techniques of translating business requirements into technical solutions
  • Must be self-directed and have the ability to adapt to sudden changes
  • Strong interpersonal and conflict management skills
  • Strong understanding of process flows and implementation roll outs. Strong problem solving and analytical skills
  • Must be highly collaborative and able to work with different organizations and teams
  • Capable of working independently and has the ability to effectively communicate with leaders, users and technical colleagues
  • Excellent verbal, written, and interpersonal communication skills
  • Ability to work quickly and efficiently under deadline pressure
  • Ability to handle numerous projects simultaneously
  • Demonstrated ability to solve complex problems within converged communications infrastructure  Ability to communicate and influence business and technical staff
  • Bachelor’s degree in Computer or Management related field or equivalent Health Care IT Voice Network Management experience
  • Must have ITIL certification and past certification preferred in various voice and related technologies
  • Relevant industry certifications include Unify/ Siemens, ITIL preferred
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  • #LI-JK1

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