Telecommunications and Network Manager

Location: Omaha, NE

Duration: 6 months, contract to hire

Responsibilities:

• Knowledge of operations, workflow and processes related to specific area of technical support
• Knowledge of computer hardware equipment and software applications relevant to work functions, especially with a focus on integration of applications, medical devices, and peripherals with Epic
• Knowledge of the health care industry from the practice management perspective as well as from the health care delivery perspective
• Ability to manage, direct and evaluate employee performance
• Ability to lead teams, mentor team members, and work as a team member across a regional area
• Ability to lead technical design sessions in delivering enterprise scale and complex technical and integration solutions, as well as enhanced troubleshooting of technical issues, especially related to an Epic environment
• Ability to communicate effectively both verbally and in writing
• Ability to effectively interact with clients having a broad range of computer knowledge and ability
• Ability to organize, prioritize, and implement work assignments
• Ability to adapt to and effectively perform work functions in emergency and high stress situations
• Ability to plan for and act on changes in the business and market environment that impact current business plans and processes
• Ability to participate in the evaluation and design of computer systems and peripherals and the integration with various systems
• Ability to problem solve and engage independent critical thinking skills
• Ability to maintain confidentiality relevant to sensitive information
• Ability to maintain regular and punctual attendance
• Bachelor’s Degree in Information Technology, Health, Business Administration/Management or an equivalent combination of management and technical experience and education necessary to gain the knowledge needed to manage technical personnel and systems required
• Master’s Degree in related subject preferred
• Minimum of two (2) years of experience in related healthcare or business area required
• Previous experience with integration of technologies with Epic preferred
• Minimum of five (5) years of experience in the analysis, design, implementation, support and maintenance of computer systems
• Experience in leading multidisciplinary teams
• #LI-JK1