Telecommunications and Network Manager

posted on November 16, 2023

Job Description

Location: Omaha, NE

Duration: 6 months, contract to hire


  • Knowledge of operations, workflow and processes related to specific area of technical support
  • Knowledge of computer hardware equipment and software applications relevant to work functions, especially with a focus on integration of applications, medical devices, and peripherals with Epic
  • Knowledge of the health care industry from the practice management perspective as well as from the health care delivery perspective
  • Ability to manage, direct and evaluate employee performance
  • Ability to lead teams, mentor team members, and work as a team member across a regional area
  • Ability to lead technical design sessions in delivering enterprise scale and complex technical and integration solutions, as well as enhanced troubleshooting of technical issues, especially related to an Epic environment
  • Ability to communicate effectively both verbally and in writing
  • Ability to effectively interact with clients having a broad range of computer knowledge and ability
  • Ability to organize, prioritize, and implement work assignments
  • Ability to adapt to and effectively perform work functions in emergency and high stress situations
  • Ability to plan for and act on changes in the business and market environment that impact current business plans and processes
  • Ability to participate in the evaluation and design of computer systems and peripherals and the integration with various systems
  • Ability to problem solve and engage independent critical thinking skills
  • Ability to maintain confidentiality relevant to sensitive information
  • Ability to maintain regular and punctual attendance
  • Bachelor’s Degree in Information Technology, Health, Business Administration/Management or an equivalent combination of management and technical experience and education necessary to gain the knowledge needed to manage technical personnel and systems required
  • Master’s Degree in related subject preferred
  • Minimum of two (2) years of experience in related healthcare or business area required
  • Previous experience with integration of technologies with Epic preferred
  • Minimum of five (5) years of experience in the analysis, design, implementation, support and maintenance of computer systems
  • Experience in leading multidisciplinary teams
  • #LI-JK1


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