Sr Technical Support Engineer/Analyst

posted on July 8, 2021

Job Description

Location: Chicago, IL

Duration: Permanent

Responsibilities: 

  • The focus here is servers, databases, application deployment, backend support, triaging and resolving tickets
  • Heavy ticket support
  • Someone very technical that knows how to work with server and database teams and resolve any infrastructure related issues
  • Experience with SoftLab and Citrix
  • Project Management experience is a plus
  • Manager stated this would be a great role for someone that would view this as a promotion or step up from their current role

 

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