Sr. Systems Analyst

posted on May 12, 2021

Job Description

Location: Los Angeles, CA

Duration: Permanent

Responsibilities: 

  • Works closely with customer to develop requirements for major projects of considerable complexity.
  • Prepares general system design specifications.
  • Creates, reviews, analyzes and estimates project requests.
  • Performs research and analysis of customer initiated inquiries and requests, leveraging extensive programming experience and utilizing technical tools as necessary to debug/analyze problems.
  • Fields direct questions from Operations Staff regarding business, technical and operations rules.
  • Develops technical solutions to complex business and system problems.
  • Leads development teams through project implementation.
  • Provides excellent customer service to internal and external customers handling all aspects of client relations concerning technical projects, including notifying the client of implementation schedules and co-ordination and assistance in presentation of results.
  • Provides leadership by mentoring others and sharing business and system knowledge.
  • Reviews and validates test results per requirements.
  • Understands other MMIS changes in process that may impact the customer, and notifies the customer of such changes well ahead of their implementation.
  • Understands the connections between multiple State initiatives and their cross-impact.
  • Vendor Management: Provides single point of contact for various vendors (software and interfaces). Coordinates installation, upgrades, problem investigation and resolution.
  • Supports Integrated Test Facility (QA) as needed.
  • Provides guidance to a team of Business Systems Analysts.
  • Manages the team’s workload and assigns work.
  • Bachelor’s Degree or equivalent combination of education and experience.
  • 3+ years business analysis experience.
  • 3+ years managed care experience.
  • Demonstrates proficiency in a variety of concepts, practices, and procedures applicable to job-related subject areas

 

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