Sr. Healthcare Network Engineer (Telecom) Consultant

posted on May 30, 2019

Job Description

Location: St. Louis, MO

Duration: 6 Months

Top Skills: 

  • Avaya PBX, Linux, Avaya EPM, CMS, TSAPI, POM/CCT (Dialers); good documentation and communication skills
  • License/Certificates: Cisco Certification CCNP, Avaya ACE, and Microsoft Certifications or equivalent experience. Cisco Certification CCIE and Microsoft Certifications MCSE preferred

Education/Experience:

  • Bachelor’s Degree or equivalent
  • 3+ years of related experience
  • Knowledge of commonly used concepts, practices, and procedures within a particular field.
  • Experience in the healthcare industry preferred.
  • Experience with the design and implementation of enterprise wide telephony projects, including core infrastructure HW/SW and disaster recovery.
  • Experience troubleshooting advanced telephony problems including issues that require interfacing with vendor engineers.
  • Experience developing standard documents for diagnosing and testing telecom and network related issues.
  • Advanced experience publishing professional documentation as related to specific telecom projects.
  • Ability to provide technical support to team members.
  • Experience implementing advanced VoIP technologies (i.e. SIP, CTI).
  • Experience supporting Telephony applications (ex. IVR, Call Recording).
  • Advanced understanding of Linux and Windows systems.
  • Experience supporting multi-vendor technology solutions.

Position Purpose:

  • Responsible for design, development, implementation, and analysis of voice and data communications networks.
  • Uses knowledge of LAN/WAN and Telecommunications systems to design and install internal and external voice and data networks.
  • Assists with the completion of large-scale network services engineering projects.
  • Assists with engineering research and design.
  • Designs and implements enterprise wide voice and data network projects; Prepares and maintains project implementations schedules
  • Shared responsibility for architecture, design, and deployment of fault tolerant voice and data networks including disaster recovery
  • Designs and maintains network management architecture for specific network and telecom components including event monitoring and alerting
  • Configures and deploys network and telecom equipment in accordance with project implementation plan
  • Performs activities required for timely completion of projects
  • Troubleshoots, resolves, and documents all Tier III support calls as related to the LAN /WAN and Telecommunications
  • Develops and documents plans to troubleshoot, diagnose, and test voice and data related issues
  • Completes and publishes documentation as related to specific network services projects