Sr. Healthcare Application Software Engineer (Contact Center Solutions) Consultant

posted on August 18, 2017

Job Description

Location: Chesterfield, MO

Duration: 3+ Months

Position Purpose:

  • Design, build, test, and maintain scalable and stable off the shelf application or custom-built technology solutions to meet business needs.
  • Act as a subject matter expert for Application Software developers and Engineers.
  • Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.
  • Meet with business partners to understand business needs.
  • Responsible for overall design of the solution.
  • Design, build and test applications.
  • Conduct root cause analysis and advanced performance tuning for complex business processes and functionality.

Education/Experience:

  • Bachelor’s degree in Computer Science, MIS, related field, or equivalent experience.
  • 3+ years of related experience.
  • Healthcare experience strongly preferred, requires demonstrated understanding of business process as it relates to experience in the field.
  • Strong working knowledge of Eclipse, JAVA, VoiceXML, Avaya Orchestration/Dialog Designer or other IVR development tools, and Voice Portal.
  • Preferred: VUI Design, grammar development (including Spanish).
  • Skill Sets: ETL, Informatica & SQL

 

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