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Location: Chicago, IL
Duration: Permanent
Responsibilities:
- 4 year college degree in computer science/information systems preferred or equivalent experience.
- 6+ years Information Technology experience preferred.
- 1+ year of device integration experience, Capsule & Philips experience preferred.
- 1+ Epic certification and extensive Epic build experience
- Capsule device integration experience
- Able to communicate and translate complex technical terms into understandable simple terms for all customer groups
- Must be able to work independently and in a team setting, possess good verbal, written & customer service skills
- Utilizes effective analytical and troubleshooting skills with minimum to moderate assistance.
- Epic Clin Doc Certification and 1 other certification required; additional certifications preferred.
- Must be flexible to provide on-call support
