Implementation Specialist – Migrations

posted on November 23, 2022

Job Description

Location: Newark, NJ

Duration: 6 months, contract to hire

Responsibilities:

  • Partners with internal teams and clients to create and execute integration plans that are on-time and ensure a high level of customer satisfaction
  • Co-leads key activities including workflow assessment, workflow optimization, roll-out planning, developing training plans, Go-Live Support and Post Go-Live Support planning
  • Coordinates internal and external client teams to complete data migration, where applicable, across applications
  • Collaborate on major issue escalation to ensure customer satisfaction with outcomes
  • Apply an in-depth understanding of the EHR and related applications
  • Communicate integration gaps to Product team
  • Develop and maintain strong relationships with end user communities, customers, and business partners
  • Track account metrics and provide updates to key stakeholders
  • Develop and implement end-to-end testing for home care integrations
  • Conduct presentations for large and small audiences as needed

 

 

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