Healthcare HR Technology Analyst II Consultant

posted on April 23, 2018

Job Description

Location: Philadelphia, PA

Duration: 3 Months


  • Provides client support of HR Technology deployment including Lawson (Infor) Core HR, Talent Management, Workforce Reporting / Analytics and Integrations to other applications
  • Performs analysis, design, configuration, qualification, documentation and roll-out of expanded HR Technology capabilities to meet enterprise requirements
  • Leads designated projects within the HR Technology environment

Application & User Support:

  • Strong working knowledge of HR Technology applications (may vary based on assignments)
  • Demonstrates the ability to diagnose, document and resolve complex HR application issues from a functional, administrative and operational perspective
  • Exhibits a consistently high level of customer service, collaboration and consensus building skills while working with internal clients and/or stakeholders
  • Plans and administers end user training including New Leader Orientation and Business Partner Training; also aides employee and management end users as needed (“Help Desk” function)
  • Performs systems administration, data management, table maintenance, integration monitoring, data uploads, and configuration functions for HR Technology applications
  • Acts as a Subject Matter Expert (SME) on HR applications including how to best leverage system capabilities to satisfy specific client needs
  • Works directly with IS function on service requests and defect resolution from inception through to completion
  • Supports ‘downstream’ integration requirements including HR data model consultation, management of employee data requests and troubleshooting of data issues encountered by internal and external third-party applications

Project Management:

  • Manages designated HR Technology projects throughout the project lifecycle including delivery of project plans, estimates, management presentations, user communications, IS coordination and project team supervision
  • Performs Business Requirements Analysis and composes clear, comprehensive Functional Specifications that are usable by our IS counterparts to enable new capabilities
  • Plans and executes User Acceptance Testing to ensure quality implementations
  • Develops clear user documentation including Job Aides, Operational Guides, Online Content, etc.
  • Assesses client information needs and develops HR Reports using Report Writing Tools


  • HR software support and administration (Lawson preferred)
  • Proactive problem solving skills
  • Business and system analysis skills
  • HR domain knowledge and experience
  • Technology aptitude and learning ability
  • Strong oral and written communication skills
  • Proficiency using MS Office applications including MS Access and MS Excel Database, report-writing and data analysis experience
  • Project management skills, knowledge and experience
  • Customer service orientation
  • Collaboration and consensus building skills


  • Bachelor’s Degree in Human Resources, Business Administration, Information Technology or related field
  • Relevant academic concentrations include: HR Technology, HR Management, Human Capital Management, Business Intelligence, Health Care Administration, Information Systems
  • 4 to 6 years of experience working in an Human Resources or Information Technology environment

Required Skills: 

  • Acceptance Testing
  • Business Intelligence
  • Business Requirements
  • Customer Service
  • Data Analysis

Additional Skills:

  • Data Management
  • Data Model
  • Database
  • Documentation
  • End User Training
  • Excel
  • Functional Specifications
  • Help Desk
  • Human Resources
  • Integration
  • IS Coordination
  • Lawson
  • Maintenance
  • MS Access
  • MS Excel
  • Project Management
  • Project Plans
  • Report Writing
  • Requirements Analysis
  • SME
  • Subject Matter Expert
  • Systems Administration
  • Training
  • User Acceptance
  • User Acceptance Testing
  • Client Support
  • Customer Service Oriented
  • Databases
  • Deployment
  • Integrator
  • Marketing Analysis
  • Microsoft Access
  • Microsoft Excel
  • Microsoft Office
  • MS Office


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