Healthcare A/V Technician Resource Manager Consultant

posted on July 23, 2020

Job Description

Location: Orlando, FL

Duration: 6 – 12 months

Responsibilities:

  • Resource Manager responsible for a team of 180-200 Audio Visual Technicians that will assist in the operations and maintenance of technology in classroom and conference room environments, in coordination with a technical manager responsible for service delivery
  • Coordinate the technician’s schedules for AV installations and maintenance
  • Act as the intermediary between HR and the line of service
  • Provide the appropriate HR support services to the team
  • Act as a point of escalation for any HR related issues
  • Evaluates direct reports with input from Technical Managers
  • Experience performing resource planning and allocation
  • Experience managing a large group of employees
  • Experience working with direct reports on evaluations
  • Experience promoting a productive work environment so that direct reports are successful in their goals which are aligned with the strategic needs of the Department
  • Experience with scheduling for large groups of resources
  • Soft skills: Critical Listening, Conflict Management, Empathetic, Strong Communication Skills
  • Must have infrastructure in support of remote work: Broadband internet, Web cam, microphone, modern computer capable of checking email, receiving phone calls, and using MS Teams

 

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