Location: Clayton, MO
Duration: 6+ Months
- Write, edit, and maintain a library of documentation and user guides for suite of software solutions.
- Create end-user guides, online help and other supporting documentation for software related product offerings following guidelines in all written material
- Gather technical information from technical staff, product management, and other stakeholders and translate into accurate, clear, user-friendly, and functional descriptions and instructions
- Demonstrate full comprehension of new features developed by means of hands-on feature demo(s) within context of scrum team
- Research and gather customer feedback to analyze and update existing documentation to improve clarity
- Adhere to style guidelines in all written material
- Important Note: This position requires NIST security experience and a background in technical writing for either government or regulatory/ compliance entities would be fantastic.
- Bachelor’s degree in Journalism, English, Communications, Information Technology, related field, or equivalent experience.
- 3+ years of technical writing experience.
- Experience with Adobe FrameMaker, RoboHelp, and Microsoft Office.
Background of Engagement:
- T2017 has new security control requirements – beyond those of the existing T3 contract.
- We will go live with T2017 on 10/1/17 – and one requirement we have is to attest in writing to the Federal Government by 9/1/17 that we meet all T2017 security control requirements (which would include, I’d have to believe, all associated control documentation requirements).
- The essential difference between T3 and T2017 security requirements centers on NIST SP 800-171.
- What we need to do is update our System Security Plans (SSPs) to incorporate the 800-171 controls.