Healthcare System Engineer Consultant

posted on January 3, 2019

Job Description

Location: San Francisco, CA

Duration: 6+ Months, Contract to Hire

Position Purpose:

  • Provide operational and technical support to ensure ongoing stability of the server environment.
  • Participate in the design of the IT infrastructure and server implementations.
  • Analyze system performance and processes and recommend improvements
  • Understand IT infrastructure and implement storage designs and rollouts
  • Provide technical support for complex issues related to the server and storage environment and applications residing on these servers, including investigating the issues and implementing the solutions
  • Develop and maintain standard operating procedures and protocols
  • Schedule, test and implement enhancements or new releases of the server operating systems
  • Analyze need, determine impact and perform hardware and software installation and upgrades on Wintel, Unix, and storage devices

Qualifications:

  • Need: Clearance (Position will Support the Federal Team)
  • Top Skill Sets: ACD/IVR, experience with Aspect System.
  • Need experience with Cloud and telephony troubleshooting.
  • Need solid Agile mindset.

License/Certification:

  • This position will be supporting a Federal government contract, therefore it requires U. S. citizenship and proof of favorable adjudication following submission of Department of Defense form SF86 or higher security.

 

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