Healthcare Microsoft Desktop Support Administrator Consultant

posted on July 3, 2018

Job Description

Location: Memphis, TN

Duration: 3 Months

Duties and Responsibilities:

  • Participate in technical support for our users – via various methods such as remote tools, email, phone, and sometimes a site visit.
  • Actively participate in triage and support activities using the standard help desk process and approved software tools, and to ensure that trouble tickets are handled in a timely and professional manner.

Required Skills:

  • Experience with Windows 7 and 10 operating systems
  • Ability to work well under pressure.
  • Ability to prioritize workload and often work independently with minimal supervision.
  • Must have excellent communication skills, both verbal and written.
  • Participate in other duties as assigned/required.
  • Experience with Microsoft Exchange

Desired Skills:

  • Familiarity with using various tools like lifecycle management, software distribution, software monitoring – like SCCM, SCOM, group policies.
  • Citrix experience a plus


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