Location: Chicago, IL
- Manages laboratory operations, ensuring the establishment of appropriate procedures throughout every stage of specimen handling and testing if performed in the unit.
- Ensures the establishment of appropriate procedures for specimen procurement, specimen receiving, test ordering, specimen quality assessment and exceptional handling, pre-analytical specimen processing, specimen testing if performed in the unit, specimen distribution and specimen send-out to reference laboratories.
- Supervises technical support and customer services staff.
- Hires and supervises all technical and clerical staff in the performance of their duties.
- Manages scheduling and time and attendance records.
- Oversees training, orientation and on-going continuing education of technical and clerical personnel.
- Conducts performance evaluations for all technical and clerical staff.
- Maintains personnel files and ensures that all documentation is current.
- Manages financial performance.
- Prepares operating and capital budget submissions in consultation with the Medical Director, Hospitals Laboratories.
- Maintains workload records, completes financial and operational analyses and oversees financial compliance (revenue, workload, expense).
- Ensures compliance with all regulatory requirements as well as institutional policies and procedures to maintain laboratory licensure and accreditation status.
- Ensures that all Laboratory Support Services units (i.e., Laboratory Service Center, Phlebotomy Services, Laboratory Referral Services, and Alternate Site Testing) are prepared for all internal and external inspections.
- In conjunction with the Medical Director, Hospitals Laboratories, is responsible for compliance with the quality assurance program for the section.
- Minimum qualifications must satisfy CLIA88 requirements for a technical supervisor.
- Bachelor’s degree from an accredited college or university in biology or other laboratory science (medical technology, biochemistry, chemistry or related scientific field), with formal business training.
- Master’s degree strongly preferred.
- Certification or eligibility as medical technologist (MT) or specialist through American Society of Clinical Pathologists (ASCP), or equivalent.
- At least seven years’ experience in the clinical laboratory; with a minimum of five years at the supervisory level.
- High degree of computer literacy, including statistical and network applications; Knowledge and ability to use laboratory/hospitals information systems.
- Proven ability to use computers for data entry, data retrieval, word processing, database, spreadsheet, e-mail, statistical and network applications.
- Ability to write laboratory procedures and policies.
- Demonstrated ability to supervise, teach, train personnel.
- Knowledge and ability to use automated and conventional laboratory equipment.
- Fiscal management experience including budget preparations, reporting and financial analysis.
- Excellent interpersonal skills; ability to act in a professional manner with individuals at all levels.