Healthcare Laboratory Manager – Blood Bank

posted on August 5, 2019

Job Description

Location: Chicago, IL

Type: Permanent

Job Description: 

  • Manages laboratory operations, ensuring the establishment of appropriate procedures throughout every stage of specimen handling and testing if performed in the unit.
  • Ensures the establishment of appropriate procedures for specimen procurement, specimen receiving, test ordering, specimen quality assessment and exceptional handling, pre-analytical specimen processing, specimen testing if performed in the unit, specimen distribution and specimen send-out to reference laboratories.
  • Supervises technical support and customer services staff.
  • Hires and supervises all technical and clerical staff in the performance of their duties.
  • Manages scheduling and time and attendance records.
  • Oversees training, orientation and on-going continuing education of technical and clerical personnel.
  • Conducts performance evaluations for all technical and clerical staff.
  • Maintains personnel files and ensures that all documentation is current.
  • Manages financial performance.
  • Prepares operating and capital budget submissions in consultation with the Medical Director, Hospitals Laboratories.
  • Maintains workload records, completes financial and operational analyses and oversees financial compliance (revenue, workload, expense).
  • Ensures compliance with all regulatory requirements as well as institutional policies and procedures to maintain laboratory licensure and accreditation status.
  • Ensures that all Laboratory Support Services units (i.e., Laboratory Service Center, Phlebotomy Services, Laboratory Referral Services, and Alternate Site Testing) are prepared for all internal and external inspections.
  • In conjunction with the Medical Director, Hospitals Laboratories, is responsible for compliance with the quality assurance program for the section.


  • Minimum qualifications must satisfy CLIA88 requirements for a technical supervisor.
  • Bachelor’s degree from an accredited college or university in biology or other laboratory science (medical technology, biochemistry, chemistry or related scientific field), with formal business training.
  • Master’s degree strongly preferred.
  • Certification or eligibility as medical technologist (MT) or specialist through American Society of Clinical Pathologists (ASCP), or equivalent.
  • At least seven years’ experience in the clinical laboratory; with a minimum of five years at the supervisory level.
  • High degree of computer literacy, including statistical and network applications; Knowledge and ability to use laboratory/hospitals information systems.
  • Proven ability to use computers for data entry, data retrieval, word processing, database, spreadsheet, e-mail, statistical and network applications.
  • Ability to write laboratory procedures and policies.
  • Demonstrated ability to supervise, teach, train personnel.
  • Knowledge and ability to use automated and conventional laboratory equipment.
  • Fiscal management experience including budget preparations, reporting and financial analysis.
  • Excellent interpersonal skills; ability to act in a professional manner with individuals at all levels.


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