Healthcare EMR Manager – Meditech

posted on April 6, 2020

Job Description

Location: Chicago, IL

Type: Permanent

Job Description:

  • Manage a team of Application Support professional staff to select, implement and support the software applications that serve the needs of the Team’s assigned customers.
  • The team is responsible for the installation, implementation and ongoing maintenance of multiple software applications.
  • The Manager is responsible for hiring, firing, training, development and supervision of the team’s assigned members.
  • The Manager provides technical and operational leadership for the team, manages the portfolio of projects assigned to the team and is responsible for the results achieved by the Team.
  • The Manager collaborates with other Application Service Managers to provide leadership to the Application Services group and collaborates with other team leaders in the Information Services Division to achieve the Division’s goals.

Reporting Relationships:

  • Reports to: System Director
  • Provides Supervision to: Systems Analysts I & II, Senior Systems Analysts I & II

Education/Experience:

  • Bachelor’s degree or higher in computer science, or information systems
  • Master’s degree is desirable.
  • Minimum 5 years of related work experience
  • Experience with Meditech clinical modules highly desirable
  • Experience working in a hospital or other health care organization
  • Experience implementing industry best practices to drive optimized operations
  • Excellent oral and written communication skills with technical and clinical audiences
  • Excellent analytical skills
  • Exceptional organizational skills to facilitate work in a fast-paced, rapidly changing environment
  • Ability to articulate customer business problems
  • Experience with ITIL and SDLC methodologies.
  • Management experience is strongly preferred.
  • Management experience is strongly preferred.
  • Experience creating, managing, and tracking budget and variance with Kaufman Hall Budget Advisor or Axiom or a similar tool preferred

Knowledge & Skills:

  • A strong understanding of healthcare software applications.
  • A strong understanding of how to implement and manage software applications in a healthcare or business environment.
  • A technical understanding of information technology hardware, operating systems and networks,
  • Strong, effective verbal and written communication skills.
  • Excellent interpersonal and relationship skills and the ability to work effectively with customers, colleagues and staff.
  • Excellent teamwork skills and a willingness to collaborate effectively with other Information Services Division leaders.
  • Willingness to exercise the initiative necessary to identify issues and take appropriate action to address them.
  • Ability to accurately assess situations and use sound judgment in developing ways to resolve issues.
  • Excellent personal leadership skills to motivate and direct Team staff and project team members to meet objectives.
  • Strong project management and process re-engineering skills.