Healthcare Director, IS Project Management

posted on September 17, 2018

Job Description

Location: Columbus, OH

Type: Permanent

Job Qualifications (Knowledge, Skills, and Abilities):

  • Education: Bachelor of Science degree in Computer Science, Health Care Science or equivalent experience.
  • Experience: Five to seven years of applicable MIS experience.
  • Five to seven years of supervisory experience in an Information Resources role or healthcare organization.
  • Six plus years experience in project planning and implementation of information systems projects.
  • Prior project management skills and accomplishments must be demonstrated.
  • Effective Communication Skills
  • Demonstrated ability to plan, facilitate and coordinate all activities of a multi-disciplinary Information Systems functional area.
  • Ability to work and communicate effectively with all levels of management.
  • Ability to establish positive working relationships with information technology related organizations including third party software vendors.
  • Effective written and verbal communication skills and ability to translate complex technical and application issues for a variety of audiences.
  • Significant exposure to and familiarity with the inter-relations of: Computer Local Area Networks; Computer Wide Area Networking concepts; Computer Operations; Customer Help Desk functions; User Groups; Steering Committees; Applications Development and Support
  • Must possess the following attributes: A strong bias for action and the demonstrated ability to take an initiative and move projects forward; Strong conflict and issue resolution skills; Ability to function as a change leader; possess strong negotiation skills; Ability to set and manage multiple priorities; Ability to function in a high-pressure environment; self directed and motivated.

Service Excellence:

  • Exhibits Excellence Behavior Standards holding self and others accountable and role modeling excellence for all to see.
  • Demonstrates friendliness and courtesy, effective communication creates a professional environment and provides first class service.
  • Holds self and others (Associates, Physicians and Volunteers) accountable for exhibiting each of the Excellence Behavior Standards.
  • This includes, but is not limited to, celebrating excellence in behavior and approaching anyone with courtesy and respect who is not demonstrating Service Excellence and owning and resolving Service Recovery concerns.

Job Summary:

  • In accordance with the Mission and Guiding Behaviors; the Director, Project Management coordinates all IS strategic project activities.
  • Working with executives to translate strategic projects into IS implementation strategies and manage the link between information systems users and IS staff with a focus on maintaining effective communications and facilitating systems implementation.
  • Responsible for ensuring all projects complete all administrative tasks related to IS project management including: Development / maintenance of appropriate project plans, project tracking documentation, project budgets, meeting plans, status reporting change management initiatives; Development of appropriate systems project team memberships, implementation methodologies and steering committee memberships; Ensures all barriers to timely completion of assigned projects are identified and appropriately resolved in accordance with standard and acceptable project management methodologies.
  • Issues may include technological incompatibilities, problematic working relationships, budget constraints and educational deficiencies.
  • Participates in the measurement of team success through performance evaluations.
  • Independently directs the work of the IS department.
  • Establishes a working relationship with functional areas and participates in the appropriate user forums.
  • Monitor all strategic project implementations to ensure a user focus is being maintained.
  • Participates in appropriate planning sessions, status meetings etc., to provide an implementation perspective on pending activities and initiatives affecting the specific project.

Leadership Competencies:

  • Leadership Competencies are the required skills, knowledge and attributes of leaders.
  • They are principles that guide leaders toward the performance and accountabilities expected of them every day.
  • Define and share a strategy and vision.
  • Align resources toward achievement of UEM results.
  • Grow and sustain the UEM.
  • Identify, lead and embrace change.

Job and Technical Competencies:

  • Clearly articulates assignments and direction
  • Foster teamwork
  • Utilizes strong team building measures
  • Manages Project Management functional area purchases and ensures the proper processing of all invoices related to assigned projects.
  • Effectively manages the challenges of technology, process methodology and people (individual and reporting personnel)
  • Directs the workflow of the Information Systems staff
  • Meets population specific and all other competencies according to department requirements.
  • Promotes a Culture of Safety by adhering to policy, procedures and plans that are in place to prevent workplace injury, violence or adverse outcome to associates and patients.
  • Relationship-based Care: Creates a caring and healing environment that keeps the patient and family at the center of care throughout their experience following the principles of our interdisciplinary care delivery system.

Other Job Responsibilities:

  • Practices within the scope of Information Systems Policies, Procedures and Guidelines.
  • Responsible for all aspects of project management.
  • Works closely with all areas of Information Resources to ensure complete, efficient, and integrated systems.
  • Uses standard office equipment and must be able to operate a motor vehicle and possess a valid driver’s license.
  • Participates in all project related reporting and communication to the steering committee and other stakeholders.
  • Responsible for compliance with Organizational Integrity through raising questions and promptly reporting actual or potential wrongdoing.
  • All other duties as assigned.


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