Healthcare Coordination of Care Services Director (Inpatient)

posted on November 2, 2020

Job Description

Location: Santa Clara, CA

Duration: Permanent


  • Minimum eight (8) years of experience in patient care
  • Minimum five (5) years of management experience
  • Bachelor’s degree in health services, business administration, public health, nursing or related discipline required
  • Current California license required in any of the following clinical professions: Registered Nurse, Pharmacist, Clinical Social Worker, Physical Therapist, Occupational therapist, Speech Therapist or Dietitian
  • Demonstrated knowledge of Knox, Keene Act, Federal HMO Act, Nurse Practice Act, The Joint Commission, and all other local, state, and federal regulations
  • Demonstrated strong interpersonal communication skills
  • Must be able to work in a Labor/Management Partnership environment
  • Point person for escalating complex patient placement cases to local/regional leadership and assure stakeholders are updated on continuum resources, afterhours processes, strategic partners, etc.
  • Document cases for case reviews and co-lead Care Without Delay educational sessions
  • Coordinate patient cases between PCCs, MDs, ED staff, and SNF HUB
  • Work with Continuum Administrator and MD leaders to build/sustain relationships with vendor partners
  • Regular reports to Area Manager regarding outcome metrics


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