Healthcare Clinical Analyst Consultant

posted on July 16, 2018

Job Description

Location: Providence, RI

Duration: 3+ Months, Contract to Hire

Top Skill Set:

  • Cerner Core experience is required

Primary Function:

  • The Clinical Analyst is the primary application support and contact for specific Clinical Systems as assigned.
  • The incumbent will work closely with other analysts, business contacts, vendors, and stakeholders to coordinate changes in system configuration, workflow design and improve data quality.

Specifications / Key Components:

  • Bachelor’s Degree required, preferably in a clinical or computer related field, with two to four years of clinical experience and/or IT setting in a health care environment.
  • Demonstrate proficiency in project coordination skills
  • Demonstrate proficiency in workflow development
  • Collaborate and build relationships across team
  • Work with key stakeholders to plan, build and test system configurations with minimal guidance
  • Demonstrate intermediate technical competency where applicable
  • Comfortable with a structured query language and Microsoft platforms and Office productivity tools
  • Document all design, build, testing activities following defined templates
  • Participate in managing projects/initiatives with some supervision
  • Decision making that frequently impacts entire work group and occasionally entire project/team
  • Provide input and assist with implementation of standards/policies and procedures to support departmental objectives
  • Excellent written, verbal, presentation, and interpersonal skills required
  • Consistently demonstrate a positive, proactive and self-directed approach
  • Flexibility to allow for a quick and positive response to shifting demands
  • Knowledge of healthcare terminology strongly preferred
  • Major Clinical Systems supported by the Analyst include, but are not limited to: Epic Ambulatory EHR, Cerner Millennium applications: SurgiNet, FirstNet, PowerNote / Dynamic Documentation, CPOE, PathNet, RadNet, PharmNet, and Core, McKesson Pacs, McKesson Horizon Home Care.
  • Must be strong with Cerner

Application of Knowledge and Skill:

  • Understand and assist ambulatory and/or inpatient based users with formal definition of application requirements, specifications, and workflows to best meet organizational needs
  • Analyze operations as they relate to application build decisions, potential system enhancements, and new releases
  • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with software
  • In unison with users, test and install the capabilities and functionality of new (releases) and existing application software where and when appropriate for the benefit of the organization
  • Develops customized software, reports, queries, downloads as needed to meet users’ business needs.
  • Working with other Analysts to coordinate software updates and changes following established change control processes and procedures
  • Troubleshoot issues and effectively manage through to resolution
  • Serves as liaison between the IS department and the end user community, being the key contact for assigned departments
  • Works with Application Trainers and participates in end user training events when required
  • Administers, monitors and maintains a high degree of system and application security and patient privacy.
  • Prepares written documentation, including operational, workflows, technical and user information to use in conjunction with the applications.
  • Develops an understanding of other applications to the degree of system and application security and patient privacy.
  • Coordinates projects as assigned.
  • Assists in the professional development of other IS staff
  • Performs other duties as assigned

Planning, Productivity and Decision Making:

  • Effectively prioritizes own work in order to complete job responsibilities.
  • Displays ability to adjust priorities based upon understanding of policies and procedures.
  • Completes job responsibilities within required timeframe, according to established schedules or workflow requirements.
  • Displays an ability to evaluate areas in need of improvement and provides input in order to improve current methods, services, programs or technology.
  • Reviews and assesses information before making decisions and solving problems.
  • Uses proper judgment and knowledge of established practices and procedures when addressing problems or issues.

Customer Service:

  • Establishes and maintains effective relationships with customers, gaining their trust and respect.
  • Anticipates customer needs and proactively addresses them.
  • Understands the customer’s business and the importance to the organizations mission.
  • Is dedicated to meeting and exceeding the expectations and requirements of internal and external customers.
  • Follows the established procedures and effectively uses tools to provide high level support to customers.

 

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