Health Informatics Trainer

posted on December 1, 2020

Job Description

Location: Tampa, FL

Duration: Permanent


  • Orient New Care Team Members
  • Assist with requesting World Pay, credit card payment system access and insurance website log ins for verification or authorization
  • Train support care team members utilizing reference manual and reference guide
  • Update and Maintain materials and training plan for current EHR/PM
  • Create and maintain training documents, outlines, course curricula, and handouts
  • Translate workflow strategies into training documentation, procedures and/or policies
  • Develop and maintain training schedules, secure training tools and coordinate class schedules based on department needs
  • Ensures all Meaningful Use, HRSA/UDS and HEDIS measures are captured in the process/flow
  • Update and maintain accuracy of EHR/practice management training manuals, policies and procedures
  • Attends webinars, training and continuing education as needed
  • Employee Development
  • Schedules training sessions in groups, one-on-one, via videoconferencing or through Learning
  • Management System
  • Formulate teaching outlines and determine instructional methods such as individual and group training, demonstrations, conferences, meetings and workshops
  • Select or develop teaching aids such as training handbook, demonstration models, multimedia visual aids, computer tutorials and reference works
  • Conduct training sessions covering specified areas such as on-the-job training, refresher training, etc.
  • Report on progress of care team members under guidance during training periods
  • Assist in audit of charts for errors and missing data
  • Preform Chart audits on new and existing care team members to ensure accuracy in data
  • Review findings with the care team member and office manager
  • Retrain as needed
  • Site observation
  • Observe and document any site findings
  • Monitor flow tracker
  • Communicate with office managers need for additional retraining
  • Ensure patient confidentiality and EMR security at all times
  • Maintain patient information within HIPAA guidelines
  • Keep other care team members informed when situations occur that disrupts timely patient flow throughout the sites
  • Consistently participates in and actively adheres to patient care expectations to attain clinical goals set forth in the Client Health Care Plans and the Quality Improvement/ Quality Assurance (QI/QA)


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