Health Informatics Trainer

Location: Tampa, FL

Duration: Permanent

Responsibilities: 

• Orient New Care Team Members
• Assist with requesting World Pay, credit card payment system access and insurance website log ins for verification or authorization
• Train support care team members utilizing reference manual and reference guide
• Update and Maintain materials and training plan for current EHR/PM
• Create and maintain training documents, outlines, course curricula, and handouts
• Translate workflow strategies into training documentation, procedures and/or policies
• Develop and maintain training schedules, secure training tools and coordinate class schedules based on department needs
• Ensures all Meaningful Use, HRSA/UDS and HEDIS measures are captured in the process/flow
• Update and maintain accuracy of EHR/practice management training manuals, policies and procedures
• Attends webinars, training and continuing education as needed
• Employee Development
• Schedules training sessions in groups, one-on-one, via videoconferencing or through Learning
• Management System
• Formulate teaching outlines and determine instructional methods such as individual and group training, demonstrations, conferences, meetings and workshops
• Select or develop teaching aids such as training handbook, demonstration models, multimedia visual aids, computer tutorials and reference works
• Conduct training sessions covering specified areas such as on-the-job training, refresher training, etc.
• Report on progress of care team members under guidance during training periods
• Assist in audit of charts for errors and missing data
• Preform Chart audits on new and existing care team members to ensure accuracy in data
• Review findings with the care team member and office manager
• Retrain as needed
• Site observation
• Observe and document any site findings
• Monitor flow tracker
• Communicate with office managers need for additional retraining
• Ensure patient confidentiality and EMR security at all times
• Maintain patient information within HIPAA guidelines
• Keep other care team members informed when situations occur that disrupts timely patient flow throughout the sites
• Consistently participates in and actively adheres to patient care expectations to attain clinical goals set forth in the Client Health Care Plans and the Quality Improvement/ Quality Assurance (QI/QA)