Must be a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner.
Provide application support and optimization.
They work closely with the Service Desk to assist in responding to service requests.
Must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs.
Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software.
This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance
