Oversees the daily management, optimization, and support of Epic Revenue Cycle modules, ensuring systems effectively enable clinical, financial, and operational workflows
Leads a team of Epic analysts, providing strategic guidance on enhancements, issue resolution, upgrades, testing, and user support while fostering a culture of continuous improvement
Partners with cross-functional stakeholders to align system configuration with business needs, drive workflow optimization, and support organizational initiatives through effective change management
Manages application roadmaps, SDLC activities, governance participation, and data-driven decision-making to ensure stable, scalable, and high-performing Epic environments
Ensures compliance with required Epic certifications and leverages best practices such as Lean, Six Sigma, ITIL, and project governance to enhance processes and system performance
