Epic Certified Production Support – Radiant Consultant

posted on May 6, 2020

Job Description

Location: San Jose, CA

Duration: 6+ Months

Responsibilities:

  • Designs, writes, updates and tests training curriculum to a broad range of end user roles and knowledge, including computer based training modules;
  • Coordinates training for new software releases and updates;
  • Instructs individuals or groups in a variety of subject matter areas and performs the role of facilitator or resource person;
  • Trains, credentials and supervises Credentialed Trainers and Super Users;
  • Provides technical training and orientation to financial, clinical and general desktop applications;
  • Builds and maintains the master training environment;
  • Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software;
  • Troubleshoots problems and responds to questions from end users
  • Provides elbow support to end users
  • Provides go live support during new implementations and system upgrades

 

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