Epic Certified Production Support – HB and PB Consultant

posted on April 29, 2020

Job Description

Location: San Jose, CA

Duration: 6+ Months

Responsibilities:

  • Designs, writes, updates and tests training curriculum to a broad range of end user roles and knowledge, including computer-based training modules;
  • Coordinates training for new software releases and updates;
  • Instructs individuals or groups in a variety of subject matter areas and performs the role of facilitator or resource person;
  • Trains, credentials and supervises Credentialed Trainers and Super Users;
  • Provides technical training and orientation to financial, clinical and general desktop applications;
  • Builds and maintains the master training environment;
  • Performs in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software;
  • Troubleshoots problems and responds to questions from end users

Requirements:

  • Resolute HB and Resolute PB certifications required Experience with California billing requirements

 

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