Epic Certified PB Analyst

posted on February 22, 2020

Job Description

Location: Louisville, KY

Type: Permanent


  • Under general direction, responsible for application and integration of information technology in the healthcare setting.
  • This position will serve as a liaison between the IT department and operations to align system design with operational processes.
  • This includes data collection, workflow analysis, system configuration, testing, and support.
  • Participates in application deployment and procedure documentation.
  • Ensures that the software build meets organizational goals and external mandates such as HIPAA and Meaningful Use Has technical knowledge of all phases of applications system analysis and project management.
  • Acts as project coordinator for medium sized projects with medium budgets and may or may not have system-wide implications.


  • Acting as the primary support contact for the application’s end?users
  • Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
  • Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software
  • Identifying and implementing requested changes to the system
  • Serving as a liaison between end users’ workflow needs and Epic implementation staff
  • Maintaining regular communication with Epic representatives, including participating in weekly project team meetings
  • Working with Epic representatives, your organization’s business community, and end users to ensure the system meets the organization’s business needs in regard to the project deliverables and timeline
  • Developing an understanding of operational needs to set the direction for the organization’s workflows by attending site visits and other integrated sessions
  • Participating in training and working with end users
  • Troubleshooting problems and questions


  • Epic Certification Required
  • Minimum of a bachelor’s degree and four years’ related experience, or two years’ direct experience in lieu of a degree. Appropriate certification or licensure (if applicable) required.
  • Minimum two (2) years working with clinical and/or financial applications within a physician practice environment.
  • Demonstrated progressive experience with on-line information systems; healthcare environment preferred.
  • Strong analytic and organizational skills, particularly in planning, communications, process redesign, and problem solving.
  • Ability to work effectively with a diverse group of users who have a varying level of computer expertise.
  • Solid understanding of revenue cycle management or experience with billing operations