Epic Certified Command Center Lead Consultant

posted on April 11, 2018

Job Description

Location: Farmington, CT

Duration: 5 Months

Description:

  • Review approach to command center layout, role/duties for command center leaders, Epic ticketing intake, ticketing software as well as your process for ticketing resolution and complex ticket escalation.
  • Engage with project managers to assist with incident management ticketing process and help coordinate the design and functionality of the Epic command center.

 

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