They work closely with the Service Desk to assist in responding to service requests
Must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs
Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software
This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance
The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments
