Epic Cadence Lead

posted on June 7, 2022

Job Description

Location: Newark, NJ

Duration: Permanent


  • The Epic Lead Analyst is responsible for project management across applications and coaching/mentoring other analysts on complex projects/issues
  • Leads by example and possesses solid analytical capabilities with excellent customer service skills
  • Must be effective at leading a team in the planning, development and implementation of application features or enhancements
  • Collaborates with the IT Director on prioritizing work, timelines and ensuring highest customer satisfaction
  • Greater than 1 year experience with Epic
  • At least 3 years of experience in healthcare IT setting
  • Excellent communication, follow-up and customer support skills
  • Able to remain flexible and adaptable with respect to changing end-user needs
  • Able to demonstrate critical thinking through the willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
  • Able to remain dependable through the willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner
  • Able to demonstrate initiative through the willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
  • Able to demonstrate commendable interpersonal skills through the ability to communicate information clearly and concisely with project leadership and subject matter experts
  • Able to demonstrate learning through the ability and willingness to learn new software and systems
  • Able to apply listening skills to ensure that the intended message has been accurately received, holding responses until the person has finished making his/her point, and repeating information to ensure accuracy
  • Able to execute problem solving skills through logically examining, and interpreting information from different sources to determine a problem’s cause and developing a course of action to resolve the problem and to prevent its recurrence
  • Able to demonstrate resilience through persevering in difficult situations, overcoming obstacles, and reaching high levels of performance when faced with stressful work situations and time pressures
  • Highly proficient with Microsoft Office applications (i.e. MS Word, Excel, Access, Office Suite, PowerPoint, Project Professional, Outlook) and web browsers
  • Bachelors’ degree is required or currently enrolled to graduate within 18 months of hire
  • Certification in a core Epic application is required
  •  Hybrid role


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