Location: Gainesville, GA
Duration: Permanent
Responsibilities:
- The Epic Optime Anesthesia Analyst provides intermediate level support of multi-user clinical operating systems, hardware and software tools, including installation, configuration, maintenance, training, and support of these systems
- Facilitates assessment of current practice and translation of end user needs into the optimal configuration and build of clinical applications
- Demonstrates solid analyst skills, advanced technical/ maintenance skills, and clinical knowledge to provide advanced support of clinical application use, enhancement and process improvement
- Associate degree or technical degree required. Bachelor’s degree preferred. In lieu of degree, will consider individuals with extensive IT or Operations experience
- A minimum of 5 yrs. of IT application or related operational experience required
- Preferred Skills: Optime or Anesthesia certification is highly preferred
- Demonstrates sound technical judgment and solid technical skills with ability to troubleshoot issues
- Achieves the department/unit quality and productivity standards and is accountable for specific customer/user satisfaction
- Must be able to function in dynamic environment subject to changes in schedules and priorities, working on multiple projects/ issues concurrently. Responsibilities may require evening and weekend work in response to needs of the systems supported
- Coordinates aspects of planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to clinical information systems
- Researches, plans, installs, configures, troubleshoots, maintains and upgrades operating systems and application software and hardware, possessing a high level of knowledge regarding support of assigned systems
- Works with project managers and teams in implementations of new systems, system upgrades and enhancement of current system functionality, participating in any phase of large or small projects
- Participates in development and execution of a standardized methodology for testing major system functions before system changes/upgrades are moved to production environment
- Reviews and collaborates as appropriate on user requests for changes, enhancements, additions, etc. to ensure feasibility, quality and appropriateness for the system involved
- Serves as Clinical ITS Liaison support to assigned clinical departments, working with system analysts and department leaders, facilitating a strong partnership between Information Technology and the user community to facilitate ITS support and response to system issues and needs
- Onsite Expectations: Hybrid