Citrix/Epic Engineer Consultant

posted on January 19, 2019

Job Description

Location: Philadelphia, PA

Duration: 6 Months


  • Architecture, design, and deployment of multi-site enterprise Citrix solution – XenServer, XenApp/XenDesktop, Provisioning Services, StoreFront, Delivery Controllers
  • Integrate new features and requests (e.g. Single Sign-on, Content redirection, device integration, multi-factor authentication)
  • Support and troubleshoot environment (including after-hours support)
  • Deployment and configuration of XenServer hypervisor
  • Deploy, configure, and update Provisioning Services (PVS), including setup for highly available TFTP and PXE
  • Deploy and configure NetScaler Gateway for secure resource access by external users
  • Configure access policies and troubleshoot connectivity issues


  • Setup and configure multi-site, load balanced applications as part of Epic’s Web and Service Server tier
  • Responsible for the following applications – Epic Print Service, Web Blob Service, Interconnect, Hyperspace, System Pulse, Hyperspace Web
  • Responsible for underlying infrastructure of all Epic Windows infrastructure
  • Maintenance and monitoring of system health
  • Integration with other Epic components and third party applications such as Imprivata Single Sign-on, Chartmaxx, and Entrust two-factor authentication
  • Configure access and integration with external organizations and vendors – SureScripts for e-Prescribing, ZocDoc for appointment scheduling, MedAction Plan for patient medication management – as well as providing entry points into the EHR for homegrown application development
  • Act as lead during Epic version upgrades for applications noted above
  • Coordinate closely with analysts and Cache DBAs for updates, upgrades, and other system changes
  • Troubleshoot application and infrastructure issues

Citrix NetScaler:

  • Design and configure multi-site NetScaler deployment for both DMZ and internal applications using GSLB and HA NetScaler Pairs
  • Write custom application-based policies for load balancing and monitoring
  • Configure complex rules for routing application traffic
  • Configure IP routing, SSL, Content switching, App Firewall
  • Configure NetScaler Gateway for secure remote access of Citrix published resources with advanced multi-factor authentication based on traffic source and Active Directory membership
  • Troubleshoot traffic and network issues related to load balanced applications

Citrix XenMobile:

  • Deployment, configuration, and troubleshooting of XenMobile infrastructure

General Infrastructure:

  • Deploy, configure, and maintain Cisco UCS blade chassis
  • Deploy, configure, and maintain HP blade chassis
  • Responsible for setup of both HP and Cisco platforms for use in virtual and physical environments
  • Configuring web services for secure communication (protocol/cipher lockdown, IP filtering, proxy configuration)
  • Develop scripts (VBScript, PowerShell, C#) to automate repeated tasks and provide for less technical users’ self-serviceability.
  • Capacity planning and review for all Citrix and Epic subsystem components


  • Soft Skills
  • Communication: Excellent speaking, writing, and listening
  • Interaction between steak holders (internal and external) and with partners and/or clients
  • Creativity: Problem solver
  • Adaptability: Think on your feet, assess problems, and find solutions
  • Collaboration: The ability to work with other people from different backgrounds is essential
  • Leadership: Assess risk, take initiative, make decisions in the face of uncertainty, sense of urgency, the will to deliver on time in the face of constraints or obstacles, resourcefulness and flexibility, trust and loyalty in a team setting, ability to relate to others


  • CCEA or MCSE certifications required.
  • Advanced Citrix certifications with current products preferred.


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