Cisco Call Manager contractor to provide Cisco VoIP Subject Matter Experts (SME) to assist with a VoIP deployment by assessing the current state of the voice network, analyzing the risks and gaps to the future state, developing a deployment plan to the new Cisco VoIP platform, making any necessary updates to Cisco VOIP
Objective – Installation and support of approximately 125 VOIP phones.
Assess – Develop scope of work for the installation and support
Recommend – Use Contractor that is familiar with SCVMC Call Manger configuration.
Implement – HHS Telecom to shadow Cisco technicians in the installation and configuration of phones.
Test – Vendor to provide all testing and commissioning of phones.
Knowledge Transfer – Provide education to users and HHS Telecom as build configurations and training material
