Sr. Healthcare Scrum Master Consultant

posted on May 4, 2017

Job Description

Location: Durham, NC

Duration: 18 Months


General Project Management and Facilitation

  • Engages delivery partners within information technology, architecture, analytics and enterprise security areas for software development projects according to industry best practices.
  • Accountable for ensuring that deliverables from business and technology partners are produced and approved according to multiple project schedules.
  • This includes requirement documents, functional and technical design documents, test plans
  • Proactively identifies and manages project risks and dependencies and raises awareness around projects across the portfolio.
  • Accountable for the development of business processes to ensure business readiness at project completion.
  • Responsible for ensuring timely, accurate, and clear communication is provided to our customers and members.
  • Accountable for and leads other project managers on highly complex projects.
    Financial Management
  • Responsible for developing, refining, and monitoring the project budgets throughout the project life cycles.
  • Manages budgets to hours and dollar allocations to the approved amounts in accordance with financial processes.
  • Delivery Implementation
  • Proactively manages the change request process for project level scope, schedule and budget changes throughout the project life cycle.
  • Accountable for ensuring compliance with all regulatory requirements and mandates which includes all internal and external audit requirements.
  • Accountable for monitoring and effectively representing project as well as works with the project team to develop mitigation strategies for any risks and dependencies across the portfolio.
  • Coordination of project team and vendor training to ensure accuracy on requirements and design on new software.
    Stakeholder Management
  • Accountable for stakeholder identification and engagement throughout the project life cycle to ensure business readiness and proactive identification of risks and dependencies.
  • Represents projects in executive level presentations in various project governance and inter-departmental forums.
  • Accountable for ensuring all business readiness including any necessary training and updates to business processes.
    Vendor Management
  • Accountable for driving project deliverables and compliance through the vendor contracting process for multiple vendors at a time.
  • Manages the execution of contracted work to ensure contract compliance as well as timely receipt of deliverables and funds.
    Frequently participates in the process of new vendor/product selection.
  • Works closely with vendors to drive multiple parallel timelines.
    Resource Management
  • Assembles, mobilizes, and motivates teams to set direction, approach, identify skill gaps, and resolve conflict in a highly matrixed environment to lead projects to conclusion.
  • Accountable for managing allocated resources from multiple delivery partners while working within approved hours and scope.
  • Mentors and provides feedback to team members to create a highly functioning team in a heavily matrixed environment.

Hiring Requirements

  • Bachelor’s degree and five years project management or equivalent experience to include enterprise-wide and multiple concurrent projects of increasing complexity.
  • In lieu of a bachelor’s degree, seven years project management experience to include enterprise-wide and multiple concurrent projects of increasing complexity may be considered.
  • Knowledge of project planning techniques and automated project planning tools.
  • Solid understanding of the software development lifecycle including: development tools/technologies, release/version control, testing methodologies and deployment management
  • Understanding of project management methodology.
  • Experience leading change at the project or program level.

Hiring Preferences

  • Healthcare/insurance experience.
  • Prior consulting experience.
  • Demonstrated proficiency with Visio, MS Project, MS Excel, MS Word, PowerPoint and Planview.
  • Experience with Waterfall or Agile methodology. Stakeholder management with influencing, facilitation and negotiation skills.
  • Project Management Institute (PMI) certification or Certified Scrum Master (CSM)
  • Optional depending on area for which we are recruiting:
  • Data warehouse – Experience managing business intelligence and data warehouse projects
  • Sales & Marketing – Experience with product lifecycle
  • Finance- Experience with financial systems
  • Web – Experience with customer-facing websites and user experience knowledge
  • Strategy – Experience launching strategic initiatives or technologies
  • The following personality attributes characterize highly successful project managers:
  • Provide strong consultative leadership as a member of the project leadership team
  • Proactive team leadership and conflict management
  • Effective stakeholder management via communication and presentation skills
  • Ability to leverage team strengths and encourage effective collaboration
  • Effective in a highly matrixed environment
  • Initiates action to accomplish goals and objectives
  • Influences team members and stakeholders to meet project and organizational goals and objectives
  • Mentors team members
  • Strong prioritization and time management Demonstrated statistical, analytical, and problem solving skills.
  • Excellent interpersonal communication.
  • Demonstrated ability to thrive in an often changing, ambiguous work environment


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