Epic Certified HB Team Lead

posted on May 4, 2017

Job Description

Location: Spartanburg, SC

Type: Permanent

Job Description:

  • The Epic Team Lead (Hospital Billing) will serve as the primary support contact for their respective application as well as serve as a point of contact for various other applications within their assigned team.
  • The Team Lead will serve as a leader with overall responsibility for software analysis and design, application and system installation and implementation.
  • They will coordinate all issues that arise during the application implementation for their respective team and must be very knowledgeable of the organization’s policies, procedures, and business operations.
  • The analyst will be Epic certified in Hospital Billing.

Necessary Skills Include:

  • Understanding of the organization and the user community in their assigned team
  • Ability to lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan
  • Strong communication and follow-up skills
  • Ability to probe for information about the underlying needs of the organization and user community, which directly influences how the system will be built
  • Expertise in project management and planning
  • The Epic Team Lead will have prior experience with building/maintaining/resolving issues with assigned team user community.
  • Provides support to team members as well as serving as the initial point of contact for their assigned team.
  • Identifies and resolves complex issues.
  • This includes identification of appropriate parties and potential solutions with minimal guidance.
  • Works with all clinical, business and technical resources in a positive, supportive and collaborative team manner.
  • Understands current workflows for clinical ordering and documenting.
  • Assist with planning and completion of projects on time and as designed.
  • Consults directly with clinical and business users, and provides second-tier support to end users to assure reliable and system application availability and performance.
  • Maintains awareness of latest developments in key areas of responsibility and brings forward opportunities that might benefit the organization.
  • Actively coordinates and participates with future Epic upgrades – coordinating test plans, developing and conducting customer communications and training for assigned team.

 Position Requirements:

  • Associate’s Degree or higher in Computer Science or related field or completion of a technical program in computer science (prefer Bachelor’s Degree in Computer Science or related field)
  • 7 years of Healthcare IT experience (prefer 10 years of Healthcare IT experience)


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